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Spore DRM even worse: only one account allowed per purchase
Kevin Spiess - Friday, September 12th, 2008 | 11:03AM (PT)


Amazon removes 2,000+ negative reviews of game [reviews now back]

Spore DRM even worse: only one account allowed per purchase Image 1

The story of Spore's heinous DRM just got even worse.

The Spore forums are exploding with outrage over the latest revelation that the game's DRM prevents any customers from using more than one single account when playing.

This means that the game can only be played on one computer at a time. Say you have a laptop and a PC -- according to EA, you'd have to buy two copies (or should say temporary licenses) of the game in order to play it on both. Or say you have a household with a gamer husband (or wife) and two kids -- sorry, only one computer can play Spore.

Further angering gamers is that the manual specifically states that this is not the case -- and EA has responded to this saying that what is in the manual is erroneous; just a typo. 

Here is one of hundreds of displeased customers on EA's forums:

"You know, I just can't swallow this one. I bought the game because my wife isn't much of a gamer but she's been excited for Spore since I brought back footage from two E3 shows ago. We were told that we could each have our own account on the game, and the text in the manual confirmed it. Now we're being told it was a misprint? Why can't you guys just be upfront and honest and tell us that you pulled that feature but forgot to amend the manual? It's obvious that's what happened.

The DRM is a nightmare, but the flat out lying to your consumers is what is really inexcusable. Yes, the game is great and I'm enjoying it, but definitely at a diminished level due to my wife and I having to share an account. Inexcusable, EA, simply inexcusable. "

EA has also gone to say that the reason for this limit is technical: they say multiple accounts of the same copy of the game will make Spore laggy for everyone else.

So not only can you only install the game three times, but you can only play on one account. This is pretty bogus, in the minds of many a gamer out there. The backlash against this game's DRM continues, but EA has not made any public statement addressing these issues, and appears to be steadfast and obstinate on the subject.

It remains to be seen if consumers will vote with their wallets. Already across many forums, many of said they will not purchase the game because of the restrictive DRM -- but no one at this point knows whether this is a small, vocal minority, or representative of a larger animosity. The unfortunate fact remains that those who don't visit gaming websites have no idea how limiting Spore's DRM is until the purchase the game, and read the manual. Sorry, correction: until they purchase the game, and are surprised when they can no longer install the game. 

In other Spore DRM news Amazon has unceremoniously removed more than 2,000 negative reviews of the game. The game currently, suspiciously has no reviews at all. If you do a Amazon search at the moment, in the search engine Spore still shows as having a 1 star rating -- but once you go to the game, no all the reviews are gone.

Certainly Amazon could have been annoyed that some people were going on to the Spore page, and giving the game 1 star because of the DRM, without ever even have played the game. To Amazon's credit, they did remove the few positive reviews of the game with the overwhelmingly negative.

Update: Read that there is a 'Change User' button in the game's UI, which is ineffective. This seem would seem to lead credence to the idea the manual's mistake wasn't a typo, but instead, the designers of the game planned to allow people to switch to different accounts, but this was changed somewhere very late in the game's development.

Update 2: The negative reviews are back online. Amazon said they were not intentionally removed, and that it was a instead a temporary website glitch. Also, EA has responded to the DRM criticism to Gamasutra, basically contending that internal research showed that only a very small amount of users would need more than three installations.

Source: Spore Forums

Section: PC Games

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Comments:

September 12th, 2008 11:41AM(PT)
chautemoc
I had kinda hoped Spore would be the game to make PC gaming prominent again, or at least help it greatly in getting there..but I really think this whole thing will prevent that. :/
September 12th, 2008 12:07PM(PT)
huntyr
How much you wanna bet that EA is getting Amazon to delete reviews of the game?
September 12th, 2008 12:13PM(PT)
saint168
I actually don't think this only one account limitation is a big deal. Only one copy of the software can be use at any given time is standard in the software industry. Given that most other software just use the EULA and honor system to enforce that. You can't play 2 different World Of Warcraft character on the same subscription at the same time and I haven't heard anyone complain about that. (My sons and I sometime fight for the WOW playing time) However, blaming on typo is pretty bad.
September 12th, 2008 2:38PM(PT)
skatcat31
I say we start a petition to sue EA over this. Their DRM is going to far.
September 12th, 2008 3:18PM(PT)
kspiess
Nah no need to go that far, I'd say. If you feel the DRM goes too far, spread the word about it, and don't play the game.
September 12th, 2008 4:38PM(PT)
twizttid13
@saint wow you're dumb.
September 13th, 2008 4:14AM(PT)
oni_hero
This is just another trick by EA to try and screw people out of their money.

Oh? What is that you say? You want another account or to be able to play it on your laptop? Nope! We need more money for that! Money money money! That is all we want!

I pretty much gave up on EA around the time they bought the NFL license. That is basically a slip of paper that allows them to print money, no matter how bad the madden games are getting.
September 13th, 2008 7:20AM(PT)
OmegaFury
Looks like I'm going to have to stick to console gaming. All of this bullshit is pissing me off; I'd rather just play console games and not have to worry about this shit. I'll also stear clear of EA for the most part because they are getting on my nerves, and I have absolutely no respect for them, and from the looks of it, never will.
September 13th, 2008 8:38AM(PT)
Dave
No wonder PC gaming is dying. just look at what the developer is doing
September 13th, 2008 11:34AM(PT)
ByteShield
This is a terrible story for 2 parties - legitimate users who simply wanted to play Spore and couldn't because the activation servers went down and EA because Spore was cracked even before it was released.

Often developers walk a tightrope with the tradeoff between protection strength and the degree of impact on legitimate users but this was a failure on both dimensions! Is this really what the publisher wants to 'accomplish'? Why not use a solution which is friendly to honest users, has no impact on development time and the strongest available protection against crackers - see the whitepaper "Is Anti-Piracy/DRM the Cure or the Disease for PC Games?" which can be downloaded here http://www.byteshield.net/byteshield_whitepaper_0005.pdf
September 13th, 2008 4:27PM(PT)
GG2K8
Pirate it!

Seriously, do it. Consider it their penelty, which is made up by each person who buys two copies of the game.
September 13th, 2008 5:14PM(PT)
fudgeboy
wow, could be an ideal situation for another company to make a rip off game, sell it for less and have unlimited installs...not that i'm for that kind of thing but the opportunity is definatly there.
September 13th, 2008 7:58PM(PT)
joesocwork
I'm not happy about this at all. As an administrator of a fansite I was going to get the game no matter what. But this was a game I really looked forward to sharing with my children. I wanted my 8 y.o. daughter to be able to have her own account for her own child oriented Spore universe apart from mine, with her, not my, name showing up when she plays.

The industry claims to be seeking the casual user, often at the expense of the veteran/ hardcore players. Well this kind of the decision is one where it makes it look as if the industry is more interested in the bottomline instead of both types of consumers.
September 14th, 2008 12:29PM(PT)
Ken
Bummer, I am not going to buy this because I will do way more then 3 re-installs of operating systems in the next 2 years. I change hardware allot and this would make me have to stick with the same motherboard and cpu or at least upgrade hardware very VERY carefully to avoid having to reinstall the OS. I would not be able to look at Newegg and just think "whats fast and new and cool" I will have to think "omgosh what will allow me to upgrade without changing the HAL to bad so I can boot and get the drivers working through hours spent in hardware manager and regedit". yeah, no thanks EA not ever gonna buy anything that I cant change the CPU technology i.e. moving from socket am2 to LGA775 thats one install sucker. better hope your mobo's bios changes will bring you the features you need because you are stuck with it! Better hope your a fanboy of your gear because if you want to change it you have to check with EA afterwards (WTF?!!?! FU EA your not the boss of me!).

Now honestly yes I can call them up just like I can call MS to activate XP pro when I need to re-authorize windows. But XP pro is an operating system that does productive things for me. Spore is a game that I will someday be over and not want to play. With XP I put up with it because I have to, with Spore I am totaly over it well early, like right now, because I don't need another annoying concern in my life. Why the heck would I buy a 'game' to have 'fun' when I know its just going to lead to a tech support conversation? LOFL at idiot devs...

BTW I work with several ex-EA people on a game coming out in the near future. They all seem so happy and proud of having been able to leave this kind of stupidity behind. The person responsible for this DRM situation does not game, he or she just looks at games and gamers as a cash cow to be abused and leached off of. With no understanding of the fun of video games, they see the passion for gaming as an addiction to take advantage of. Lots of those types in the industry now.
October 1st, 2008 4:15AM(PT)
Fever
What's the big deal? Valve's Steam is BASED on this and no one complains. But seriously, they could have avoided that "typo".

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