Neoseeker : News : Creative Labs prevents guy from making better Vista drivers
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bruceleethree Mar 31, 08
I wonder if NewEgg really posted that, if so they're the best tech company ever.
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bruceleethree Mar 31, 08
Wait did NewEgg post on the create site or boycott site and if so what page?
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kspiess Mar 31, 08
For more info on the NewEgg post, check out the Consumerist:
http://consumerist.com/373901/creative-sparks-customer-revolt-when-it-tries-to-silence-third+party-programmer

Personally I don't believe it was actually someone from NewEgg who posted. Judge for yourself.
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Guest Mar 31, 08
Phil O'Shaughnessy
Vice President, Corporate Communications
poshaughnessy@creativelabs.com
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kspiess Apr 1, 08
^^wouldn't bother mailing this dude. His email account is probably decimated by this point, more flooded than Kevin Costner's promised land in WaterWorld.
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The Slayer Apr 1, 08
Why dosnt Creative just fire half their driver writing team and hire that guy?

kspiess, it seems your suspicions were correct, this was on the link you posted "[Update 7:42 am PST: Newegg is still selling X-Fi cards this morning, and their chat-based CSR had no information regarding the supposed embargo." The post was also deleted from the thread.
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kspiess Apr 2, 08
Well, that's the funny thing: that one guy working on his, without and source code, managed to make better Vista drivers in his spare time than any Creative employees. Just this lends credence to the idea that there is some sort of limiting of performance going on by Creative, in order to encourage the purchase of new cards. There really isn't any reason that older Audigy cards should not work fully and completely in Vista. Any non-marketing reasons anyways.

There is a little update to story which I'll throw in there now... Creative addressed the outrage yesterday.. .

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Guest Apr 2, 08
It has come to our attention that a recent post on the site claimed Newegg had severed its relationship with Creative. This is a false statement and was not issued by an entity authorized to speak on behalf of newegg.com. Newegg does not and will not comment on product quality or provide product reviews. For this we count on you, our customers, and our online forums like EggXpert.

Please disregard the blog entry and all references to the information it contains.
Thank you and apologies for any inconvenience caused.

Sincerely:
Newegg PR
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The Slayer Apr 2, 08
Yeah, it does seem like creative is trying to make their old cards too 'out dated' to use on vista. They probably would have been better off at this point to have not said anything to that guy and kept their mouth shut..

If they can get the newer drives out soon, or at least some sort of update that may cool some people down. Is there any word on a class action lawsuit, or was that just a few members trying to scare creative?
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Guest Apr 3, 08
The thing is this guy didn't 'code' anything.. he simply took the generic Creative driver downloads from their support page, 'blended' it with drivers for Creative products from Dell's support site (that were apparently uncrippled for Dell), modded the .inf files and re-released them. So while Daniel_K is not the 'ace' programmer some folks seem to think he is, it's certainly fair to say that Creative are a bunch of dishonest money-grabbers out to screw over their customers...
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kspiess Apr 3, 08
A little bit of underhandedness in 'encouraging' customers to upgrade your products can be understood in hardware sales and marketing, but it did seem like Creative crossed the line a little too far, if Daniel_K's findings are true (which I have every reason to believe they are.)

Creative is in a bit of a tough spot. Its not like say, NVIDIA who can offer new video cards every year that are actually and really much faster than the last generation's release -- for sound cards, its like there really isn't too much farther you can go, in the way of improving sound quality and improving your product. For example, its pretty hard to distinguish a MP3 encoded at 128kps and 256kps. It's tough to out-do a Audigy, it pretty much can already satsify all your sound needs, so how can you convince people to buy more sound cards?

They would be much better off just trying to serve their customer base better, in order to increase sales.

The saddest thing for me when reading the forums was all the people that said they have been buying Creative cards since the SB16 days (for like the Wing Commander 2 Speech packs and stuff...ahh nostaliga) and have now said they would never buy Creative products again.

Newegg -=> Reference removed to the forum post.
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