Neoseeker : News : XBox 360 failure rate could possibly be as high as %33

XBox 360 failure rate could possibly be as high as %33
Kevin Spiess - Tuesday, July 3rd, 2007 | 12:03PM (PT) 0 Like


A %33 return rate isn't bad... it's terrible


 

  • 0 thumbs!
    tallteen86 since Feb 2003 | Jul 3, 07
    Owwww, 33% is just too bloody high -_-

    And EB has raised the extended warranty charges? Thats a pretty bad sign in itself...

    I REALLY hope my 360 doesn't break, though I do believe I got the extended warranty...
  • 0 thumbs!
    jmicahg since Mar 2006 | Jul 3, 07
    my brothers 360 packed it in a couple months ago. he hot it at future shop, with the extended warranty, and he had to fight them for a month to get it exchanged. if it were a car that had a 33%failure rate, it would be recalled and the company would be shut down.

    i guess microsoft gets special treatment.
  • 0 thumbs!
    Sungod Okami since Oct 2006 | Jul 3, 07
    What I want to know is, why didn't they find that a third of their test units overheated?

    Why didn't they pay enough attention to the overheating when they designed it?

    Why didn't they recall it when they found a full third of units have overheating problems?

    And why haven't they still fixed it on units that are being sold right now?

    I guess it just goes to show you Microsoft is a bunch of cheap assholes. How else do you think Bill Gates has so much cash?
  • 0 thumbs!
    Mr Gray since Dec 2001 | Jul 3, 07
    They wanted it out there as quick as possible. Once it's out there, it'd be nearly as bad a move to say, "Oh, all the 360's you all bought at launch are crap. Here are the new 2.0's that don't suck. Gimme more money."
  • 0 thumbs!
    jmicahg since Mar 2006 | Jul 3, 07
    they (MicroSucks) actually makes more money on the licensing for games and Xbox Live than they do on the consoles.

    Honestly, buy a 360 and water cool it. you could use the hot water to make coffee to keep you up during late night gaming sessions.
  • 0 thumbs!
    Mr Gray since Dec 2001 | Jul 3, 07
    I was thinking of that. The first console with water cooling. Or tec cooling at least. Certainly would increase the longevity of such expensive hardware.
  • 0 thumbs!
    tallteen86 since Feb 2003 | Jul 3, 07
    Actually Microsoft doesn't make money off of console sales, like with the PS3 they lose money (though not as much)

    Actually, Nintendo is the only console producer that has been making money on consoles sold in the last couple of generations...Gamecube and the Wii both turn a profit...

    In any case, yes, MS wanted to have a head start against the PS3, and the Wii...if they didn't, they would probably be mocked, rather then the PS3...

    MS is probably losing almost as much, if not more money then Sony because of all the defective consoles that need to be repaired...
  • 0 thumbs!
    | Jul 4, 07
    once thing that doesnt come into account is how many systems that broke becuase they were poorly taken care of. i have seen quite a few systems come back that the owner said they didnt know why it was overheating and that it was sitting in their home theater cabinet with their dvd player, vcr and surround sound reciever all stacked on top of each other.
  • 0 thumbs!
    kspiess since Jun 2007 | Jul 4, 07
    My 2 cents: this high of a failure rate is pretty lame. I surprised they did not discover it in testing. They must have only tested units for a few days, and then been like: "Yup, these heat sinks will do..." For all the money lost on returns, they could've just added like a $1 to the cost of each unit, and designed a better cooling solution. My prediction is that every future console from M$, until like the year 20,422 AD, will now ship with sufficient cooling because of all the headaches the 360 caused them.
  • 0 thumbs!
    | Jul 5, 07
    Pyre, how is it then that the dvd player, vcr and surround sound receiver can still function and the 360 not? The should have anticipated this sort of product usage/abuse and gave it enough design margin.
  • 0 thumbs!
    | Jul 6, 07
    operating tempteratures, videogames and computers run at higher temperatures then vcrs and dvd players. didnt you ever wonder why it says in the owners manual for a 360, ps3 or a computer to put it in a place with enough ventilation? the owners manual for the the 360 even says not to put it on carpet. now im not sayint that there arent problems with the cooling or that there arent problems with the system in general. i am just saying that i know for a fact that not every system that is returned is due to the system not being built correctly. one kid actually brought his in today and said that it died during a halo party while he was playing it in his backpack.... some people are stupid.
  • 0 thumbs!
    | Jul 24, 07
    Right no questions about that- people are stupid, however - so if someone doesn't have AC in his home his XBOX 360 will overheat? Good system, crappy production. You can always glue a few heatsinks on LOLZ ;p
- This news story is archived and is closed to new comments now -

Hardware Newsletter:
Email:



Compare Prices

Motherboards
Abit
ASUS
Gigabyte
MSI
eVGA
Intel
Tyan
More...

Processors
AMD
Intel
More...

Memory
DDR
DDR2
DDR3
More...

Video Cards
ATI
eVGA
XFX
BFG
Sapphire
More...

search for lowest prices
(0.1010/d/ascension)