Neoseeker : News : Sony PSP Dead Pixels Under Warranty After All
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Guest Mar 28, 05
The warranty only covers PSP's "determined to be defective" by SCEA". Unfortunately, they already stated in the manual that dead pixels aren't considered defects. Sounds more like Sony is issuing meaningless statements that doesn't actually do anything but reassure gullible consumers.
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1ahmad1 Apr 2, 05
Dead Pixels of Sony's PSP i can't Believe it.
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Guest Apr 21, 05
I sent my psp in because it had a bunch of air bubbles in the screen. Got a worse one back. 10 dead pixels now. A cluster of 4 in the middle of the screen and it likes to freeze up on a black screen alot. Sony is making no attemt to rectify the situation. The refuse to pay shipping for a product that was defective strait outta the box. After calling about my secon defective unit they told me i would have to pay to send it in. Oh they did mention that it could be a waste of my time, on account of them giving no sort of garauntee to the quality of the unit they send. The supervisor i talked to actually told me i recieved a brand new unit even though the letter that came with it stated it was a refurb. Then he preceeded to tell me that the unit was checked b 4 they shipped it and that it had no defects. He then blamed the defects on UPS. I asked him could it possibly be because they send it via standard ground. No answere. I sent it in via 2 day air for this very reason. I dont like my high tech equpment riding across the US on a truck. All in all i am very dissatisfied with the product and service i have recieved. I cant take the unit back where i bought it cuz it is not the unit i purchased(diff. serial number). It really is a shame when the largest entertainment company inb the world cant even make an attempt to please its customers. Like I told the guy on the phone.I feel like i bought a universal shipping device. He was not ammused. I did try to keep my cool on the phone with sony, but they make it very hard. They like to imply that somehow I am the one at fault for wanting a psp with less than 2 defects. yes you heard me right, I AM NOT looking for a perfect psp. just one with less than 10 defects.
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Guest May 4, 05
This dead pixel thing is really starting to *bleep*in bother me!
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Guest May 4, 05
This dead pixel thing is really starting to *bleep*in bother me!
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Guest May 10, 05
sony suxs... i buy psp console in my country (chile), 2 dead pixels and 1 bubble air in the screen too. the dealer change my psp for other.. the new psp had 5 dead pixels
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Guest Jun 20, 05
Sony = Tyro flibbertigibbet's that like to lick anal valleys.
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Guest Nov 29, 05
i hav a psp and i had it for a year.or somthing like that.u hav to keep it iside dont drop it and be good wit it.if u do that it will be in mint.well not mint tho
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