Battlefield 4 has been quite a headache for EA, given that so many players find it unplayable. Not surprisingly, some are concerned that Titanfall may suffer the same fate, but the publisher is assuring the opposite. In today's earning call, EA stated that many pre-release tests are being done to ensure a smooth experience.
EA's higher-ups have noted that Battlefield 4 was just a more complex case, in which DICE had to deal with cross-gen platforms and PC. Patrick Söderlund, executive VP of EA Studios, explained:
"When Battlefield 4 launched it was a very complex game, launching on two entirely new console platforms as well as current-gen and PC.
"We were pushing innovation heavily and delivering 60fps gameplay for 64 players plus the ability to connect via mobile tablet as a commander into the product, coupled with some very innovative features in the gameplay side.
"Based on our pre-launch testing, our beta performance, we were confident the game was ready when it was launched. Shortly after launch, however, we began hearing about problems from our player community, and the development team quickly began to address the situation."
Söderlund notes that while Battlefield 4 is much more stable now, EA has learned a lot from the ordeal and have taken precautions so that it won't happen again (hopefully).
"How are we learning from this? The challenges that we've faced with Battlefield 4 were different from anything that we've seen before with other games. There were different issues that only manifest [their] scale in the post-launch live environment.
"We're taking multiple steps to evaluate what occurred and incorporate those learnings into our development process for future products, so we don't experience the same problems again.
"I would close on the fact that Battlefield 4 remains an amazing game with massive innovation, and we're confident that gamers will be logging-on to play for a long time to come."
EA CEO Andrew Wilson also stated that the company is happy with the "great results" from current Tifanfall testing phases, and he's confident in Respawn.
Plenty of pressure now sits on the publisher's shoulders, especially after reporting yet another quarter of losses.