Guild Wars 2 launch issues persist, ArenaNet temporarily halts direct sales
Update First party sales have resumed
Update: ArenaNet has, at some point, quietly resumed sales of Guild Wars 2 on their site. No major announcements were made, and we suspect this may have been intentional and part of an effort to avoid another massive influx of players. While some bugs persist, major issues previously mentioned -- such as the Trading Post -- appear to be resolved.
August 30: ArenaNet has just announced that, with a heavy heart, they are temporarily stopping first party sales of Guild Wars 2. If you've been keeping up with the MMO's launch, then you're probably somewhat aware of the rough situation in-game right now.
What it comes down to for developer Anet is providing the best possible experience for the Guild Wars 2 player base, and as of now, they feel that's beyond their reach. As a result, game sales via the official site are at a temporary halt, until the devs have managed to fix things up. If you want the game, however, you can still grab it from third party retailers.
Here is the official statement from Anet, posted minutes ago on the official Guild Wars 2 Facebook:
Ensuring the best possible play experience for our fans is our highest priority. We’ve said before that we would be willing to temporarily disable first-party digital sales if we felt our high player concurrency may compromise player experiences. We have now reached that point.
Effective immediately we have disabled sales via buy.guildwars2.com. To be clear, box and digital sales are still available via our retail partners. We are tracking our concurrency closely while expanding our infrastructure. We’ll re-enable first-party digital sales as soon as we feel that we can do so safely. ~RB2
Over the last few days, numerous problems have popped up in-game, from an unstable Trading Post that can't seem to stay online to the disabled mail system (should be online now). Yesterday, ArenaNet posted an explanation on Reddit addressing some of the bigger issues.
So it's pretty busy up in Seattle for the Anet folks, not to mention kinda rough on the Guild Wars 2 players, but at least they're keeping the community in the loop.
Section: PC Games
Latest Comments
- Grand Theft Auto V Special and Collector's Editions announced by Rockstar, now available to pre-order [2]
- Ninja Theory, developers of DMC: Devil May Cry, tease "something new to show" for tomorrow [3]
- Remedy's Sam Lake apologizes to Alan Wake fans, launches Humble Bundle and Xbox LIVE sale [18]
- Need for Speed Rivals announced, "destroys" the line between single and multiplayer racing [2]
- Mirror's Edge 2 listing briefly appears on German Amazon site, E3 better hurry up [7]
- Nintendo's E3 Nintendo Direct event to go live on June 11 at 7AM PT, prepare your Wii U [15]
- Saints Row 4 trailer video series focuses on the completely randomness of Saints Row [1]
- Dead Island studio Techland announces new shooter 'Dying Light,' published by Warner Bros. [2]
Most Comments
- Microsoft's Next-Generation Xbox Reveal: Liveblog and Discussion [298]
- Xbox One lacks backwards compatibility, Microsoft will continue selling Xbox 360 games and console [87]
- Several Pokemon revealed in latest CoroCoro Pokemon X and Y feature, also trainer customization [73]
- Pokemon X and Y welcomes us to Kalos, trailer showcases quartet of recently announced Pokemon [63]
- Xbox One officially announced, here are the facts [61]
- Next-gen Xbox officially set to be revealed on May 21, press invited to event on Microsoft's Redmond campus [53]
Latest News
- Thu, May 23
- Saints Row 4 trailer video series focuses on the completely randomness of Saints Row
- Ninja Theory, developers of DMC: Devil May Cry, tease "something new to show" for tomorrow
- Grand Theft Auto V Special and Collector's Editions announced by Rockstar, now available to pre-order
- Dead Island studio Techland announces new shooter 'Dying Light,' published by Warner Bros.
- Xbox One HUD image could be teasing half a dozen unannounced games
- Nintendo's E3 Nintendo Direct event to go live on June 11 at 7AM PT, prepare your Wii U
- Need for Speed Rivals announced, "destroys" the line between single and multiplayer racing
- Trailer for new BlazBlue: Chrono Phantasm is a treat for the fans and shows off new characters
- Xbox One games confirmed thus far, major publishers like EA, Square Enix and Ubisoft on board
- Mirror's Edge 2 listing briefly appears on German Amazon site, E3 better hurry up
- Destiny 'The Law of the Jungle' live action and cinematic trailer demands attention
- Second Sonic Lost World teaser image appears, six shadowy figures emerge
- Final Fantasy XIV: A Realm Reborn relaunches August 27 on PC and PS3, Collector's Edition details
- Wed, May 22
- Call of Duty: Ghosts video compares graphical improvements between Modern Warfare 3 and Ghosts
- Metro: Last Light DLC summer lineup brings serveral content packs, Season Pass also announced
- No self-published indie titles on Xbox One, indie devs must find a publisher first
- Remedy's Sam Lake apologizes to Alan Wake fans, launches Humble Bundle and Xbox LIVE sale
- Company of Heroes 2 cinematic tells the story of war from a soldier's perspective, previews the campaign
- Best of PlayStation Network Vol. 1 packages four titles including Sound Shapes, Fat Princess, available June
- Mortal Kombat coming to PC on July 3, Komplete Edition packages up all characters and skins
- Crytek's gladiator epic Ryse confirmed as an Xbox One exclusive, more information at E3
- Tue, May 21
- Microsoft's Next-Generation Xbox Reveal: Liveblog and Discussion
- Xbox One officially announced, here are the facts
- EA teasing a new Need for Speed with image of a police supercar
- Check out the Call of Duty: Ghosts reveal trailer and Infinity Ward's behind-the-scenes tech video
Latest Net Reviews
| · | NVIDIA GeForce GTX 780 |
| · | eVGA GeForce GTX 670 FTW |
| · | OCZ Vertex 450 |
| · | Asus GTX780-3GD5 |
| · | NVIDIA GeForce GTX 780 |
| · | OCZ Vertex 450 |
Latest Inhouse
next
1 2
Wait......
RIFT probably had the smoothest MMO launch I can remember from recent years.
This comment is just blatantly wrong. They've not stopped selling it because "it's not good enough to sell." They've stopped selling it because they're having issues with high player concurrency, as they said themselves in the article quote, and have halted sales to prevent further overloading. It's certainly not a statement on their part that suggests they think it's "not good enough to sell"...
It is also the most amazing, detailed on-line game world that I've ever seen. Pretty amazing for a one time purchase.
Considering how many "stress tests" they did for the last 2-3 months (probably longer) I would have expected GW2 to have a better launch than this.
Don't get me wrong, the game itself is probably great but if you are calling this launch a smooth one then you are lying to yourself
By that comparison Diablo 3's launch was the smoothest game launch of all time!
Man you guys get better with the jokes all the time, you should consider going on tour with this kind of material XD
Stress testing doesn't stop human error, in this case it would be people stupidly using passwords that were compromised over the past years from countless publishers, developers, services and games. To think that a password is secure after being compromised is absolutely insane. To use the same password multiple times on high value accounts is equally bad.
Didn't have a single issue on my account, haven't ran into any friends who hit the issue either. Although having people that practice the same basic security helps ensure I don't see that drama.
Guess it's easier to ignore the facts though and rabble on hoping no one pays attention.
I definitely applaud Anet for being forthcoming about all of this with the community though, and I hope they get everything ironed out ASAP.
Edit: Here's the link to Anet's Reddit post and other issues the game is currently experiencing. It's in the article, but I have a feeling most folks aren't reading too carefully. >.> Honestly, taking down the game on their own site was ballsy of them, and shows a dev who understands responsibility to their consumers. Much love for Anet.
http://www.neoseeker.com/news/20580-arenanet-comments-on-guild-wars-2-issues-explains-mail-and-trading-post-downtime/
In spite of this, they have said they're deploying additional security features which essentially try to protect players from their own poor security practices which can only be a good thing.
Trying to paint these common issues as part of an overall picture of a poor launch though is a bit of a stretch. Personally I like ANet's openness with their communication thus far and they've shown willingness not to duck away from the issues of the day and try to address them promptly.
next
1 2