Konami will offer free game to Silent Hill HD Collection owners on Xbox 360
Update: As compensation for the patch that's never coming
Update: Reader Ded Valve has pointed out that your proof of purchase must be dated before July 10, 2012. Important distinction there. Thanks, Ded.
Konami is reportedly offering compensation to Xbox 360 owners who can prove they purchased Silent Hill HD Collection for Microsoft's console.
See, a few days ago, the company released a title update for the bundle on PS3, but stated the patch had been canceled for Xbox 360 for undisclosed reasons. People were plenty mad about it.
Well, not everyone was going to take this sitting down, and one consumer actually contacted Konami customer service over the issue. Turns out, raising enough of a stink will get you compensation in the form of a free game, provided you can prove you own it. You'll have to pick from a list of games they provide, and while the roster isn't all that impressive, you're not limited to an Xbox title.
Interestingly, Konami hasn't made any official announcements regarding this, so anyone looking for compensation will need to take the initiative. Here's a recount of Punisher138's customer service experience, plus a full list of games you can choose from:
Konami announced yesterday that they will not be releasing any further patches for the xbox 360 version of the Silent Hill HD collection.
For those of you who are like me and purchased the Xbox 360 version of the Silent Hill HD Collection NEW and still have a receipt to prove it, if you send an email to customersupport@kde-us.com expressing your displeasure about the lack of further patches, you will be presented with a list of select games to choose a free copy from. The list is below. While not a great selection, its still better than nothing.
NDS:
BEYBLADE: METAL FUSION (Hudson)
BEYBLADE: METAL MASTERS (Hudson)
Deca Sports (Hudson)
Yu-Gi-Oh! World Championship 2007
Yu-Gi-Oh! 5D's World Championship 2011 Over the Nexus
3DS:
Pro Evolution Soccer 2011 3DS (PES 2011)
Pro Evolution Soccer 2012 3DS (PES 2012)
Frogger 3DS
Doctor Lautrec and the Forgotten Knights
Metal Gear Solid 3DS
Nikolis Pencil Puzzle
Deca Sports Freedom
Wii:
BEYBLADE: METAL FUSION (Hudson)
Castlevania Judgement
Dance Dance Revolution (2010)
Dance Dance Revolution II (2011)
Dance Dance Revolution II (2011) Bundle
Dance Dance Revolution Hottest Party 2
Deca Sports (Hudson)
Deca Sports 2 (Hudson)
Deca Sports 3 (Hudson)
Def Jam Rapstar
Dewy's Adventure
Fishing Master (Hudson)
Karaoke Revolution Glee
Karaoke Revolution Glee vol. 2
Karaoke Revolution Glee vol. 3
Marble Saga Kororinpa (Hudson)
Pro Evolution Soccer 2008 (PES 2008)
Pro Evolution Soccer 2012 (PES 2012)
Rooms: The Main Building (Hudson)
The Cages: Pro Style Batting Practice
Wing Island (Hudson)
Yu-Gi-Oh 5D's: Wheelie Breakers
PS2:
Contra: Shattered Soldier
Frogger: The Great Quest
Karaoke Revolution Party
Metal Gear Solid 2: Sons of Liberty
Metal Gear Solid 2 Substance
Metal Gear Solid Essential Collection
Silent Hill: Shattered Memories
SLAI: Steel Lancer Arena International
Suikoden III
Teenage Mutant Ninja Turtles
Yu Gi Oh! Duelists of the Roses
PS3:
Birds of Steel
Blades of Time
Castlevania Lords of Shadow
Castlevania Lords of Shadow LE
Dance Dance Revolution (2010) Bundle
Hellboy The Science of Evil
Karaoke Revolution Bundle (2009) Bundle
Lucha Libre AAA Heroes Del Ring
Metal Gear Solid HD
Metal Gear Solid 4: Guns of the Patriots (MGS4)
Neverdead
Pro Evolution Soccer 2009 (PES 2009)
Pro Evolution Soccer 2011 (PES 2011)
Pro Evolution Soccer 2012 (PES 2012)
Silent Hill HD
Silent Hill Downpour
PSP:
Metal Gear Solid Portable Ops Plus
Metal Gear Solid Peace Walker
Pro Evolution Soccer 2012
Rengoku
Yu-Gi-Oh! GX Tag Force 5
XBOX 360:
Adrenalin Misfits
Birds of Steel
Blades of Time
Castlevania Lords of Shadow
Castlevania Lords of Shadow LE
Dance Masters (Kinect)
DDR Universe 3 bundle
DDR (2010) Bundle
Deca Sports Freedom (Kinect)
Jimmy Johnson
Karaoke Revolution (2009) Bundle
KR Glee vol. 3
Lucha Libre AAA Heroes Del Ring
Metal Gear Solid HD
Neverdead
Otomedius Excellent
Otomedius Excellent LE
Pro Evolution Soccer 2011 (Latin America - 30101 )
Pro Evolution Soccer 2011 (Canada/US)
Pro Evolution Soccer 2012 (Latin America - 30126)
Pro Evolution Soccer 2012 (Canada/US)
Rock Revolution
Rumble Roses
Silent Hill Downpour
XBOX:
AirForce Delta Storm
Bloody Roar Extreme
Castlevania:Curse of Darkness
DDR Ultramix
DDR Ultramix 2
DDR Ultramix 3 bundle
DDR Ultramix 4 bundle
ESPN International Sports 2002
Frogger Beyond
Karaoke Revolution Party Game
King Arthur
Konami Classics vol1
Konami Classics vol2
Metal Gear Solid 2 Substance
Silent Hill 2: Restless Dreams
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles 2
TMNT Nightmare
Whiteout
Winning Eleven 9
WTA Tour Tennis
Xiaolin Showdown
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I can get SH HD Collection AND downpour for the price of 1?
And all is forgiven Konami. All is freaking forgiven. I'll be sure to call them first to make sure it's available to me (In NYC area) and I'll spread the word for sure if it is. Hell yes to this deal.
Lords of Shadow is another good one.
....sarcasm was in my post for the slow minded.
I am sad we had to find this in the CheapAssGamer forums and there has been no official notice from Konami.
I'm in.
>decide to deliberately stop struggling with shitty console patch and just give everyone one free game
Pretty solid strategy.
So players who intend on buying this game get shafted =/
I'm gonna question them on what they intend to do for future buyers of the series, this is unacceptable.
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