In a surprising response due to outstanding controversy, Capcom has made a statement pertaining to on-disc DLC. Christian Svensson, VP of strategic marketing, released his statement via the Capcom community site. Don't read on expecting an apology. Rather, expect Capcom recognizing an issue, but remaining unwavering in its support of current Capcom products.
Here's Svensson pitching the company line regarding on-disc DLC:
"We would like to assure you that we have been listening to your comments and as such have begun the process of re-evaluating how such additional game content is delivered in the future."
The above statement is all Svensson has to say that's directly related to changes to on-disc DLC policy. To be fair, it's more than Capcom has said in the past. The statement doesn't end there, however. Svensson continues, clarifying that some Capcom games currently far in development will continue to use on-disc DLC -- it's simply too late to change them. His primary example is Dragon's Dogma:
"One such title is Dragon’s Dogma, where the decision to include some additional (but not all planned additional) game content for the game on disc was made at the beginning of the game’s development cycle as at the time this was determined to be the most efficient way of ensuring certain content was made available."
Whether Svensson's intention is to be open and honest about an issue before fans discover it themselves, or just providing damage control the outcome is the same. Comments from the Capcom Unity website continue to be frustrated and disappointed in Capcom's response. Overall, I'd say Svennson's comments are more similar to Capcom's response to BBB complaints, as opposed to an apology or a promise for change.