Couple weeks ago BioWare acknowledged the heavy criticism against Dragon Age II and its somewhat radical changes, a few of which it fixed up with the 1.03 patch. Publisher EA is being attentive as well; EA Games Label boss Frank Gibeau notes while they gained some fans with the sequel, they lost some, too.
"We were clearly disappointed with some of the response from the fanbase, because we want them to be as excited about it as we are," he says. "We're very proud of the game. We tried to innovate and do some different things with the combat system and some of the way we told story. For some fans it worked well. In fact, we brought a lot of new fans into the Dragon Age franchise. But to be honest, we lost some fans as well. They were not pleased with some of the innovations and things we'd done. We understand that and we're listening."
Gibeau assures feedback will make it into the next instalment.
"As we think about where we take the franchise next, we're going to take that into consideration and really engage them," he says. "Ray [Muzyka] and Greg [Zeschuk] have built a long career being close to their fanbase and understanding what they want. If they do something in a direction that is innovative and fresh for some but not for others, they'll take that into consideration as we think about the next design and where the game goes from here."