Neoseeker : News : As many as 8,000 Comcast passwords exposed
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squwilf Mar 17, 09
Comcast is the worse cable/sat company in exsistance. Switch to ATT Uverse.
2 thumbs!
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dvrocc Mar 17, 09
Comcast is awfull they cound't even tell the customers in an area in Modesto CA when there was a fire in one of the man hole that effected TV viewing and after seven service calls to fix our cable they were unable to find anything, finally the 7th tech called a upper level tech who said it was the man hole fire that burned the lines and a fix was in place soon, well they could of passed a message to the customers.

We have since moved across town and have gone with Charter Cable/net and every month they come by in person and ask how things are going, if we need service or would like to upgrade they can strike us a deal, now to me that is top notch customer service, how often does any Cable company do that.
0 thumbs!
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chautemoc Mar 17, 09
dvrocc: Not sucking is the key to long-term satisfaction for both parties. It sounds like more companies could learn from Charter, heh.
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ParanahJoe Mar 17, 09
quote dvrocc
..Charter Cable/net and every month they come by in person and ask how things are going, if we need service or would like to upgrade they can strike us a deal..
Damn that's awesome. Talk about going the extra mile. I guess that's a testament on how well their infrastructure is built and maintained. I know of a few ISP's in my area who would never go door to door checking up on their subscribers as they damn well know what's in store for 'em when they go to check up.
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