Forum Thread: Ipod help please - page 1

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Author:   soxfan61669
Date:   Dec 30, 06 at 12:33am (PST)
Subject:   Ipod help please
....My son got a brand new iPod for Christmas and many many hours later of trying to install it I just can't get it to work...I am close to giving up. My daughter's laptop recognizes it fine, but my PC just won't. I hear the sound when I plug it in, and I can see it in My Computer, but it doesn't come up under source in iTunes.

iTunes (v7) says it has detected an iPod that appears to be corrupted and says I should restore it. When I hit the restore button I get an error message "There was a problem downloading the iPod software for the iPod "iPod". The requested resource was not found".

I've tried disconnect, reconnect, reboot, uninstall, re-install,..... any help would be gratefully received !!

Author:   axforts2212
Date:   Dec 30, 06 at 12:41am (PST)
Subject:   re: Ipod help please
If you just purchased it, you are probably still under apples 30 day protection. They will be the best to solve your problem. 1-800-APL-CARE

Author:   Master of the VG
Date:   Dec 30, 06 at 8:21pm (PST)
Subject:   re: Ipod help please
Is your daughter using a Mac? If so it could be that the iPod is formatted for the Mac. If not it could be some sort of problem with the USB ports on your PC.

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