Neoseeker.com Forum Thread: iTunes error (#5002) - page 1

reprinted from http://www.neoseeker.com/forums/
original thread: http://www.neoseeker.com/forums/2537/t1083776-itunes-error-5002/


Author:   Lazzara
Date:   Jan 23, 08 at 5:50am (PST)
Subject:   iTunes error (#5002)
-------------------------------------------
So, I updated my iTunes not too long ago, probably on the weekend. Earlier today, I tried to purchase a song from iTunes, but it won't let me to download the song. All I got was "Error 5002 and stuff" So, any solution for this? Because I still have $8 in my account, and I'd be gutted if I can't use it.



Author:   Special K
Date:   Jan 24, 08 at 2:35am (PST)
Subject:   re: iTunes error (#5002)
-------------------------------------------
Wait it out. It will eventually fix itself. All those apple errors just usually work themselves out.





Author:   duker nuker
Date:   Jan 25, 08 at 7:17am (PST)
Subject:   re: iTunes error (#5002)
-------------------------------------------
Yeah I got that error today, I waited like 3 minutes and it fixed itself.



Author:   Another helper
Date:   Jan 27, 09 at 4:15am (PST)
Subject:   re: iTunes error (#5002)
-------------------------------------------
i got same error... wont let me purchase song, but ive been waiting 2 days and still nothing has happened



Author:   DCRage
Date:   Jan 27, 09 at 11:36am (PST)
Subject:   re: iTunes error (#5002)
-------------------------------------------
Usually this does go away over time (on average for me it's minutes, worst-case is hours), but if it's been that long then contact Apple Support.

Edit: According to the message that appears, this is an error on iTunes' end, not yours and is not caused by anything you did wrong. Also try restarting iTunes to see if that helps.


Copyright Neo Era Media, Inc. 1999-2014.
All Rights Reserved.