My docs issue

quote crash

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a144
Fault Module Name: StackHash_fe7a
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: fe7a
Additional Information 2: fe7a1a2e11674926bea4e8978d739ab1
Additional Information 3: c168
Additional Information 4: c168cef0ca2fa82f19d5c7b8ceeda5c1

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quote sour

It's possible that what you're clicking is not the real My Documents. I think what you're clicking is a malicious LNK or executable that replaced and/or is mimicking My Documents. Your other thread is also a reminiscent to an infection. Please tell if after scanning with your antivirus and Malwarebytes(.org) your problem(s) is/are rectified.

quote Freeze

It seems the problem is known at Microsoft as well. They propose the following solution;

quote Microsoft forums

It is always recommended that you take a backup of the Registry before editing any of the values because any improper editing can cause strange behaviour and at worst could even corrupt your operating system completely, requiring you to re-install Windows.

We encourage you to try out the registry changes, but only if you know what you are doing and if you do it with care.

The cause of this particular Windows Explorer crash is related to the SQM Client, which is part of the Customer Experience Improvement Program (CEIP). Under the default setting, where MachineThrottling is enabled in the registry, any calls to WinSqmStartSession in ntdll.dll file will cause Explorer to crash, or Windows Installer installation to fail.

So instead of waiting for a hotfix or an update from Microsoft, just remove and delete the MachineThrottling registry entry from system registry. The MachineThrottling registry entry is located inside the following registry key: HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions

*NOTE* If you do not know what you are doing within the registry, stop and do not proceed. Ask someone for help that knows what they are doing and can recover your registry if a failure occurs.

To make it easy you can just create your own little batch file with the following command;

reg delete HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions /v MachineThrottling /f

At this point you can close the registry and right-click on your file or icon and you should be good to go.

If that does no good then I think you are only left with clean boot as Explorer.exe crashes are generally upshots of third party application conflicts and clean boot is the only solution that I can think of.

http://support.microsoft.com/kb/929135

Erwin

quote Freeze

You go to start and type regedit and press enter

Then you navigate to the following folder just like in windows explorer:
HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions
HKLM stands for Hkey_Local_Machine

Then in the folder DisabledSessions delete the value MachineThrottling. Exit the registry via file > exit and reboot your pc.