Accidental Purchase

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Topic: Accidental Purchase Options: Print subscribe remove NeoPM
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tummytums Neo-newbie total posts: 2 since: Oct 2011	Oct 30, 11 at 8:30pm ^ Accidental Purchase
	Log in to remove this sponsored message I recently purchased Haunted: Hell's Reach, but it didn't tell me I had two in the cart so I accidentally purchased 2. Is there any way for me to cancel one or refund it?
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Zuidy Mario Fanatic Resident Neo total posts: 2610 since: Oct 2009	Oct 30, 11 at 11:39pm ^ re: Accidental Purchase
	You should try contacting a Super Moderator (can't think of one off of the top of my head......) Is Mr Gray still around? -------------------
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Aurora moderator Neoseeker Beta Forum total posts: 11955 since: Jun 2004	Oct 30, 11 at 11:51pm ^ re: Accidental Purchase
	If anyone can help, it's Redemption.
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tummytums Neo-newbie total posts: 2 since: Oct 2011	Oct 30, 11 at 11:56pm ^ re: Accidental Purchase
	I messaged Redemption so hopefully he answers soon!
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shayne NeoXtreme total posts: 8835 since: Oct 2011	Nov 01, 11 at 4:07am ^ re: Accidental Purchase
	tummytums at first he might not respond right away since he is very busy just please wait for him to contact you back and he'll help you asap!! haha -------------------
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Redemption Neoseeker custodial engineer (admin) total posts: 7074 GameGrep pts: 1071 since: Mar 2000	Nov 01, 11 at 8:18am ^ re: Accidental Purchase
	I responded to your PM tummytums. For future reference the game store has a customer support department and a Support Center with a Knowledge Base which answers most common questions (activation problems, etc). If your question is not in the Knowledge Base (which it isn't) then you can submit a request to Customer service through here: http://faq-en.metaboli.com/neos_bad/submit.do ------------------- The further back you can look, the farther ahead you can see. <paraphrased> - Winston Churchill
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tummytums Neo-newbie total posts: 2 since: Oct 2011	Nov 02, 11 at 10:23pm ^ re: Accidental Purchase
	I contacted customer support twice, and I have not gotten any response from them in my e-mail. This was on Sunday when I asked a question to them.
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