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| Krunal |
Apr 03, 09 at 12:54am ^
NeoCRS Bug Reporting Guidelines
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Log in to remove this sponsored message NeoCRS Bug Report Guidelines Version 0.1 [Revision: 3 April 2009] guideline.index _____________________________________________ guideline.overview
The main thing to note when reporting a bug in this forum is to ensure that you provide as much information as possible so that it can quickly reproduced by an administrator and fixed; detailed recreation steps, as well as information such as what browser you are using and so forth, can assist greatly in the investigating of bugs so it's important you provide all of this initially. Below are some detailed guidelines of the type of content that should be submitted within a bug report to ensure it can be looked into in the fastest time possible. [ Return to Top ] titling.threads
Thread titles such as this are a good example of what we're looking for here: "[ Bug ] Concept Art Uploader is Broken" "bug found needs fixing!!!" This tells anyone browsing the forum pretty much nothing about what they can expect in the report, which may slow down the investigation and fixing progress as well as causing people additional time having to browse through before having an idea of what's going on. [ Return to Top ] report.content
Below are two examples of correct bug reports. Example Report 1: quoteExample Report 2: quote [ Return to Top ] bug.statuses
 UnconfirmedThis status is initially assigned to bugs that have been logged if they appear to be legitimate reports, but have not yet been confirmed by another member.  ConfirmedThis means that the bug has not yet been addressed by an administrator, but it has been confirmed as occurring by one or more reliable sources (or seen in action by the moderator reviewing).  Fix PendingThis status means that the bug has been acknowledged as occurring by an administrator and they have specified a set date or version release as to when it will be fixed.  ResolvedWhen bugs appear to be fully resolved and fixed, they will receive this status.  ClosedWhilst bugs can be resolved, it's always better to test them. So if you see the status of a thread as being 'Closed' it will mean that it has been fixed, and other members have been unable to reproduce this bug. If you notice bugs still occurring that are flagged as this, a moderator should be contacted and made aware so he/she can reopen the report.  RedirectedIf a bug has already been reported in the past and already has a thread created for it, any new threads about the same bug will be redirected to the original.  Bad BuggedThis status is assigned if a member has posted a thread here whereby what they are describing is either no relation to a bug happening on the portals, or what they are describing cannot be confirmed as happening server-side, which would most likely mean they have problems within their own computer/browser's configuration. CRITICAL
[ Return to Top ] thread.retention
[ Return to Top ] further.information
If you would like threads to be reopened, please send a PM to ar_cat. [ Return to Top ] Thanks in advance for your cooperation and heeding these guidelines, which will hopefully ensure that any bugs that crop up and are ironed out as fast as possible! Regards, The NeoCRS Team neoseeker.com Adapted from NeoWiki Bug Reporting Guidelines, by Krunal. Mod Edit: Jul 23, 12 9:48pm by Intoxication | |
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