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Larian Studios Interview Pt. 1: Games Journalism is Broken - PAGE 1
Sean Ridgeley - Like +my favouritesLarian Studios is a studio known for its acclaimed Divinity RPG series, and is currently at work on the strategy RPG Dragon Commander. Its founder, developer, and businessman Swen Vincke is its leader, and one of the rare outspoken figures in the industry, particularly since going independent and starting up his own blog recently.
It's there Vincke goes into great detail on a lot of gaming industry-related topics rarely discussed in the media or elsewhere, one of them being games journalism. Like many developers, he's not happy with the state of it. Funnily enough, neither are we, so we called him up to chat about it, and also the business side of the industry (covered in part two of this interview, coming soon).
Read on for what you should find a fascinating examination of the state of things and what can be done to improve it.

Talk about your experiences with press from the early days up until now.
Press was a lot more open in the early days of the industry; they were much more accessible. And in my view they were much more representative of their players in what they were writing than they are today.
People are much more vocal now and that vocality is translating to the press, which seems to be more free. But then you have a press which seems to be almost run by the advertising agency of a publisher. You can see a lot of examples of that in the reviews being posted; you can almost pick which ones where you say 'Well, I know where that influence came from', which is publisher organized, and then the ones where you say 'Well that guy actually played the game and is just writing what he's thinking about it'.
I feel like that's a misconception, though. Maybe you know things I don't, but, as I've usually understood it, the advertising and the public relations (PR) teams are generally very separate and have little or no influence over each other. We've never had that problem; it's never been brought up. I mean, we're not a massive site, but I think we're big enough we would've seen that by now, because we deal with a lot of big publishers.
More often it's an issue where the writer isn't as critical as they should be, but it's more down to them and PR. It doesn't even have to be a spoken thing, they just don't want to upset PR for whatever reason.
In general it's not that outspoken. Sometimes it is; I've seen examples of it. But it's probably not the norm. Although, and I'm not going to mention the magazine (it's a fairly big one), not sooner than I'd just done an interview with somebody [recently] was the advertising manager talking with us on the phone a couple of hours later about how many pages we'd wanted to buy, etc. So it does happen like that.
Public relations is all about creating the perception around a game, which does cause problems. You see situations where the guys going to review a game are invited to go to Venice, and they're going to spend a half hour with the game and a week in Venice in a five-star hotel. It's going to be extremely hard to be extremely negative about it.
I've seen a PR manager in action for one of my games make a 79 an 81. And it cost him a lot of money; it cost him full page ads over multiple titles, but he managed to, and it had a big impact on the sales of the game.
Scoring is an issue in itself. As an editor, personally, I hate scoring. For awhile we didn't score our games; we brought it in eventually. I understand the need of it, and why it's useful, but it causes so many problems, with readers and PR. Idealistically I would like to eliminate scoring but that's not happening.
It's insane it can have such an impact. I was comparing numbers for Divinity II: The Dragon Knight Saga and Dragon Age II, because it had the same Metacritic rating (82). I went to look at the user scores for both games, and Dragon Age II had 73% user score on GameSpot, 70 on Amazon, and 42 on Metacritic, over thousands of votes. In our case it was much higher; our Metacritic fits more with our user score: 85 on GameSpot, 84 on Metacritic, 90 on Amazon. I know it's because it's purely PR machine work.
And if you look at the trends you see the initial Dragon Age II reviews were very high, and as you go over time...

Yeah, that's managing from the PR end. They know certain publications are guaranteed or pretty much guaranteed to give the game a very high score, so they give them early review copies.
It's creating a very distorted view toward your players who typically only have a budget for buying a couple of games over a year. Say you have a bad RPG that's getting initial 85 or 90 Metacritic rating, and people buy it and say 'I don't like RPGs'. You've basically done a disservice to the entire RPG developing and publishing community.
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Totally see the logic behind the "follow reviewers, not publications" logic. Stopped reading Kotaku long ago because of a couple bad apples (well a lot of them I guess), and for how much The Escapist sells itself, there's still some good programs on there that don't reflect that.
One thing that a lot of reviewers miss I think is comparing games to, well other games. Going back to the movie reviewer comparison, it's kind of like a review for Expendables that doesn't at some point mention the Terminator movies or something (Speaking of movie reviewers I only know one by name, Moviebob). Kind of bringing game reviewing into it's own would help to. There's a lot of reviewers who still format like they're judging a book or something, but video games, as a visual, interactive medium, can be reviewed much differently to far greater effect.
I know some people hate comparisons and only want to hear about the game in question, but I agree, it helps to have that measuring stick, and also to get a feel for the writer's background, tastes, etc.
How do you feel about our format?
On format, I've never quite understood the reasoning behind pages, some reviews hit a page or two, many are one. Kind of seems like it's not used really, but I'm not sure if it actually would need to be used in most cases anyway. The general format of Background>Gameplay>Nuances>Drawbacks>Conclusion is nice however, that I really enjoy.
Pleased you like the general format. I'm rather fond of it also. I think the more recent addition of headers really help things out a lot.
To be honest when I read you alls reviews I don't look at the score, I'm more interested in what you think the strengths that particular game has and it's drawbacks. Like the Shin Megami Tensei Devil Survivor 2 DS review, that was nicely done.
Also I wouldn't call it an interview, seemed more like a casual chat over a cup of good ol' Joe tbh.
I prefer interviews to run more or less like that anyway, though this one was even moreso. It was intended as more a discussion than anything - "Interview" is just used for lack of a better means to frame it.
Of course the fault is on both sides. Companies have found a way to buy loyalty and sites have found a way to make money. So, i don't know what would be needed to fix it, but it would be nice if review sites could make money separate from relying on the companies they review products for. Games or other wise.
A meta site for reviewers is a great idea, but it would have to be tightly controlled to avoid their friends and family from boosting their ratings.
I read a long time ago (forgive my old rotten memory), that just about any industry which depends on reviews or critiques, suffers from the same afflictions. People can be easily swayed and bought if the price is right. *cough* politics *cough*.
I can honestly say I have never received, nor have been offered, a "gift" in exchange for a positive review. And as far as I'm aware, it hasn't happened with other members of the team either.
Not saying a week in Ireland for a high score wouldn't be nice......I kid, I kid!!!
I enjoy working with Neo because of the high integrity and honesty of the writers, editors, and PR team. Without those qualities in place, I wouldn't feel comfortable being a part of the team.
It's great to see two people who are so involved and passionate about a subject like this. It's not just another interview for the sake of having one, it's about the common goal of integrity and informative journalism. If only more sites were like Neo
I steer clear of reviews almost completely, other than the ones I catch on Neo every now and again. Not that Neo's reviews are bad or anything of the sort I just prefer to see actual in-depth footage of gameplay and be able to ask myself whether it looks like fun, if it's a grind-fest, or if it's even worth buying on sale let alone at full price.
Sometimes it doesn't work out and sometimes you need reviewers to point out awesome things that 'newb' players can't show in their gameplay videos.
While I wouldn't agree that Bastion was that great of a game, gameplay wise (The atmosphere, sound including narration, and graphics were all phenomenal) I would agree that the experience was undoubtedly the same even if we have a different perspective. At the very least nearly everyone can agree that it was pretty fun.
Edit:
Excited that it was an interview with someone from Larian studios though as I thoroughly enjoyed Divinity and Divinity II DKS.
I completely agree re the decline of the quality and integrity of reviewers in most fields, i have been a professional Creative for over 40 years, and have seen this as a chronic problem with each area of creativity starting with the fine arts, then literature and now games, in the heat of popularity and the pressure of sales and money, integrity goes out the window, and sadly not many writers rise to the top of related fields with the patience and discipline to actually learn about what they are reviewing, in the case of games, many don't play the game or often understand the genre and the communities involved. In the case of established communities of players, such as in RPGs or fantasy or simulations or Star Wars or whatever, there is a huge amount of "meaning" and interaction that the developer is relating to in creating a new titles or continuing a series that a reviewer may have no clue about..and sadly few appear to care.
So what we get are packaged 'blurbs" that masquerade as thoughtful reviews, and as for the Meta score, i have only scorn for such statistical nonsense. If you have a tree with 3000 good apples and 20 bad ones to rate the tree or your own individual apple that you pick and eat on some "average" score is the same insanity that makes a governemnt make decisions based on the "average" citizen.
Games are unique and deserve individual and unique responses. Thanks for the interesting share.
The second part of the interview has since been posted, if you missed it: http://www.neoseeker.com/Articles/Games/Interviews/larian_studios_pt2/